QI Resources2018-08-13T16:15:02+00:00
quality care

Quality Improvement Resources


Heartland Huddle Up to Improve Care

Many facilities have daily team huddles as a way to communicate and share information with staff. The information shared can be used for staff training, shared at your facility “huddle” and may be posted for staff. HEARTLAND HUDDLE’s have been developed to provide a visual reminder to discuss key concepts during a quick team “huddle”.

Fluid Control

Keeping the amount of fluid you put on between treatments is important. “Fluid overload” is when you have too much fluid in your body that causes shortness of breath, swelling, high blood pressure and excessive weight gain.

Fluid restriction may vary for each individual patient. Factors such as weight gain between treatments, urine output and swelling are considered. If you are on hemodialysis, your weight is recorded before and after your dialysis session

The goal for restricting your fluid is that you will feel better and stay healthy before, during and after treatment with no cramping or blood pressure fluctuation during dialysis treatment.

Tips on Controlling Thirst

Fluid control is not easy. Follow the mentioned tips to keep your thirst down, talk with your dialysis team for support in helping you manage your fluids. Feeling better and staying healthy is the goal. Stays engaged and ask questions to help you achieve this goal.


The Transplant Experience
The Transplant Experience is a FREE program that can help you learn more about pre-transplant, living well with your transplant and planning ahead. By joining you receive:

  • Welcome Kit: personal treatment journal, inspirational video, and medication organizer
  • Regular Updates: quarterly newsletters, e-mails and videos, booklets on key topics, plus tools and advice for living healthy

You must be 18 years of age or older to join the Transplant Experience program.

Transplant Living
Transplant Living is a service of the United Network for Organ Sharing (UNOS).
(888) 894-6361

This resource offers information:

  • Before the Transplant includes articles on topics such as: Organ Facts, Waiting for Transplant, and Financing a Transplant
  • Community includes information on Support Groups, Patient Resources and Stories of Hope
  • After the Transplant includes information on Recovery Resources, Lifestyle Changes and Medications
  • Pediatric includes information to Help Your Child Adjust, Addressing Their Needs and Coping With Anxiety
  • Living Donation includes Facts, Types, How to become a donor, and Financing Living Donation

Medication & Financial Assistance Programs

The application process, criteria, funding amounts and availability vary for each program. More programs may be available in your area, ask your clinic Social Worker for more information.

The American Kidney Fund

  • Information on Kidney Disease and Treatment Options
  • Patient Assistance Programs: Patient Services department 1-800-638-8299
  • Help with health insurance premiums and treatment-related expenses
  • Talk with your social worker to apply for these programs
  • A HelpLine 866-300-2900 (Se habla Español)
  • Programs for Children (Summer Enrichment and Calendar Kids Art Contest)

Patient Access Network Foundation

The Patient Access Network Foundation (PAN) facilitates access to medical treatment for patients with chronic or life-threatening illness. PAN is dedicated to overcoming financial and other barriers to treatment, and works efficiently and collaboratively to help patients receive prescribed treatments and the care that best meets their needs. Since October 2004, PAN has awarded hundreds of millions of dollars in co-payment assistance to patients in need. www.panfoundation.org or 1-866-316-PANF (7263)

Needy Meds

Needy Meds, a non-profit organization, helps you find help with the cost of medicine. NeedyMeds’ mission is to be the best source of accurate, comprehensive and up-to-date information on programs that help people facing problems paying for medications and health care; to assist those in need in applying to programs; and to provide health-related education using innovative methods. www.needymeds.org

Healthwell Foundation

The Healthwell Foundation provides financial assistance to eligible individuals to cover coinsurance, copayments, health care premiums and deductibles for certain medications and therapies. If you’ve been prescribed a medication and your insurance company covers it, but you still cannot afford the coinsurance or copayment required, we may be able to help you by paying for part of your costs associated with the medication. Also, if you are eligible for health insurance, but cannot afford the insurance premium, we may be able to help with your insurance premium. www.healthwellfoundation.org or 800-675-8416

Dialysis Treatment

It is very important that you receive your full dialysis treatments as your doctor has prescribed.  Coming for every treatment and staying for the full time is important to getting “adequate” dialysis. You may not think cutting treatment by 30 minutes or missing a treatment once a week makes a difference- but over time every minute adds up.

Minutes Matter – Risks of Shortened and Missed Treatments

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